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Unifi Controller Login Problem

Posted by JHorton

Skilful morning all. I tried to login to my Unifi Controller and it says my password is invalid however i have been using that password for 2 years now. Any idea what i can do?

JHorton

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JHorton

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Thank you guys. Sadly I had to reset the server.

Followed these steps:

Take you lot tried shutting down the server, replacing:

is_default=false

in your system.properties file with:

is_default=true

This should completely reset the database, including credentials, and put it back to mill defaults.

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18 Replies

Take y'all tried the default? Maybe it somehow got reset back to factory?
KellTechServices wrote:

Have you tried the default? Peradventure it somehow got reset dorsum to mill?

the ubnt?
yeah, I think that'southward the one. They alternated between two passwords for a while... was root or something, only normal is ubnt/ubnt
KellTechServices wrote:

yeah, I think that'due south the one. They alternated between ii passwords for a while... was root or something, simply normal is ubnt/ubnt

Aye i have tried that.
Aaron9615

This person is a verified professional.

thai pepper
Aaron9615

This person is a verified professional.

thai pepper

Did you install that on your controller?
Aaron9615 wrote:

Did you install that on your controller?

Yes i did. its a windows arrangement.
Aaron9615

This person is a verified professional.

thai pepper

At which indicate is it erroring at, the search?
when i effort to connect to the db on port number.
Aaron9615

This person is a verified professional person.

thai pepper

Take you stopped the service even so?
Aaron9615 wrote:

Have you stopped the service yet?

Aye i have.
Aaron9615

This person is a verified professional.

thai pepper

How many AP's practice y'all take?
Aaron9615 wrote:

How many AP'south exercise you accept?

Merely two. I only dont want to have to recreate everything.
Ahmad1384

This person is a verified professional.

tabasco

Looks like your db has crashed. Do y'all have any backup to restore? Perhaps information technology volition solve the problem. Ii weeks ago nosotros couldn't go to the login page and contacted the technical back up and guess what, they told us to reset it the key. No way we figured it out it was the db which had crashed. Restored it with a latest backup. We lost some history but solved it without resetting information technology.
Aaron9615

This person is a verified professional.

thai pepper
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Thank you guys. Sadly I had to reset the server.

Followed these steps:

Have you tried shutting down the server, replacing:

is_default=fake

in your organization.properties file with:

is_default=true

This should completely reset the database, including credentials, and put information technology dorsum to factory defaults.
If you get the hotspot manager login and not the controller login no demand for DB OPs just go to the controllerIP:port and that's information technology.

Ran into the aforementioned affair, only only calmed down, checked the URL that was thrown up in the browser randomly at the button, and then I was dorsum.

I affair that SERIOUSLY needs fixed...

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